A. Our Party Packages are based on the number of children (2-18 years of age). Kids under 24 months and anyone over the age of 18 can jump for free and are not included in the guest limit.

A. All birthday parties include the Birthday child in the total count. Additional Children: $8/child.

A. You are welcome to bring in table decorations and balloons, but NO Pinatas or wall decorations are allowed.

A. You are allowed to bring in your own cake, ice cream, cupcakes and drinks. All other food must be ordered through us. You can order drinks through us, too.

A. No alcohol is permitted at Jump Central.

A. 3-5 days before the party, we will call you to get your final headcount. That is all we need. All food orders must be submitted 2 days prior to your party

A. All food orders must be confirmed 2 days prior to your party. We can not change the food order the day of your party. We will be able to adjust your goodie bag total if necessary.

A. Yes. When planning the food with our facility, we will help you select the appropriate amount for all your guests.

A. You should arrive no more than 10 minutes before your scheduled start time. You will not have access to your party room until the children are done in the jump room, which is 45 minutes after your start time. The 10 minutes will allow for the collection of waivers and to review the safety rules before entering the jump room.

The party will not begin until the guest of honor has arrived, so if the party host is late, we will not allow other members of the party into the jump room until the party host arrives. Jump Central will not be able to adjust time for tardiness due to the scheduling of other parties to follow.

A. They are generic, but we do provide paper plates, napkins, cups, and utensils free of charge. You may bring your own products if you wish, just let us know in advance so we can set it up for you.

A. You will need a cake knife, candles, matches, and drinks if you do not order drinks from us.

A. No, children of the same family can be on the same waiver. We do have extra waivers at the front desk if needed. We suggest sending out waivers with your invitations so they can be completed prior to arriving at the party.

A. Yes, you can find the waiver on the "Private Parties" page.

A. Yes. There is a NON-REFUNDABLE deposit of 50% of your party package paid by credit card or cash to hold and confirm your date and time. If paying your deposit by cash, Jump Central does require that a credit card be on file in the event of a cancellation or a no-show. You are welcome to pay the remainder of your balance the day of your party by cash or credit card. NO CHECKS PLEASE!

If you book your party within 14 days of the party date, you are required to pay 100% of the party package. If you book your party within 72 hours of the party date, you are required to pay 100% of the party package, plus any additional items, such as food, drinks or goodie bags.

A. Dates must be CHANGED at least 14 days before your original party date and rescheduled within six months of the original date. Cancellations made within 14 days will be charged 100% of the remaining balance of the party total, but will still have 6 months to reschedule the party from the original party date. Cancellations made within 48 hours will be charged 100% of the remaining balance of the party package plus any additional items such as food, drinks and goodie bags.

Jump Central requires that ALL confirmed parties have a credit card on file in the event of a cancellation or no-show. Please note that based on the above mentioned policy, your credit card will be charged accordingly on the day of your original party should you not show up, or on the day that you cancel if within the 14 day time period. You do have the option to come in and pay the remaining charges in cash . NO CHECKS PLEASE.

A. It is best to book the bigger Party Package for scheduling purposes and change to a smaller Party Package if necessary. Jump Central must be alerted 5 days prior to the scheduled party date.

A. The inflatables at Jump Central are the same for all parties. Management reserves the right to change, switch or discontinue any of the inflatables at any time without prior notice.

A. Parents are asked to help ensure their children follow the safety rules on the inflatables. Parents can help their children on the inflatables and can play on them as long as there are no children in their way and they don't go over the 250 pound weight limit. Our number one safety rule is "ONE AT A TIME" and this means that Adults cannot hold children when going down slides. Everyone must go one at a time down the slides, sliding feet first. No trains and no holding on laps or holding hands. Also, Parents are encouraged to help their children on the inflatables, but should not be bouncing at the same time. Only equal size people should bounce at the same time. Bigger people, including Adults, should always steer clear of little people. Parents who are on the inflatables must wear socks and need to remove belts, watches, cell phones or other sharp objects. Adults are no longer allowed to jump or play in the jousting arena for everyones safety.

A. Socks are required. We suggest party hosts bring extra socks with them in case someone forgets to bring some. Long sleeves are recommended. Clothes with zippers or hooks (other then at the waist) are not allowed as they may scratch the inflatables. Nylon type pants make the kids go extra fast down the slides. Short shorts dresses and skirts could make slidding more difficult.

• One at a time down slides
• Feet first only down slides
• No bouncing at top of slides (just sit down and slide please)
• Stay on the designated course of all inflatables
• Little people and big people should not bounce at the same time (adults can sit in a bounce house to be near their children, but should not bounce at the same time children are bouncing)
• When jousting, only 2 at a time in the arena and head gear must be worn (No Adults)
• No fighting or wrestling
• No gum, candy, food or drinks are allowed in the Jump Room.
• Please listen to Jump Central staff and follow additional safety rules as explained
• Have Fun and Be Safe!